Privacy Policy

Effective date: January 2026

Glow Lab AI (“we”, “our”, “us”) respects your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

We collect only what is necessary to provide our services:

• Email address (for account access and communication)
• Face images uploaded for analysis (processed, not stored)
• Skin analysis results and preferences
• Payment information (handled securely by Stripe — we do not store card details)

2. Face Images & Skin Data

Uploaded images are used solely to generate your skin analysis. We do not store or sell your photos. Images are processed and discarded after analysis.

3. How We Use Your Information

Your information is used to:

• Provide skin analysis and coaching insights
• Personalize routines and recommendations
• Manage subscriptions and billing
• Send service-related emails (you can opt out anytime)

4. Data Sharing

We never sell your personal data. We only share data with trusted services strictly required to operate Glow Lab AI (e.g., Stripe for payments, email delivery tools).

5. Cookies & Analytics

We may use cookies or analytics tools to understand usage patterns and improve the experience. These do not identify you personally.

6. Your Rights

You can request access, correction, or deletion of your data at any time by contacting us.

7. Security

We use modern security measures to protect your data. No system is perfect, but we take privacy seriously.

8. Contact

If you have questions about this policy, contact us at:
support@glowlab.ai